We are excited to have you as a new customer and we look forward to serving you. Our mission is to offer world class loan servicing by providing the latest in account management technology and services. You will also find our hands on approach to customer service to be a refreshing experience.
Our servicing staff has an average of 15 years in the mortgage servicing industry. We are available to serve you Monday – Friday 8:00 am to 5:00 pm MST. We look forward to assisting you.
Let’s get your account setup started
- To setup your online account management portal, you will need your social security number and property zip code.
- Click HERE to create a new account through a web browser on your computer.
- Download our mobile app from the App Store. The app will be available for Android devices on the Google Play store shortly.
Payment Information
We provide a range of convenient options for making your monthly payments:
1. Online Payment Portal: You have the opportunity to register your account on our secure online payment portal, where you can take control of your account. This platform allows you to set up automatic payments or make one-time payments. It’s also a hub for reviewing your account history, as well as accessing monthly statements and letters.
2. Automatic Payments: Options for automatic payments, which can be configured to be deducted every month. We offer flexible options, including semi-monthly and bi-weekly deductions, as well as the traditional once-a-month processing.
3. Bill Pay: If you choose to use your bank’s bill pay feature, please make sure that the payments are directed to our payment processing center at the following address: Intercap Lending Inc
P.O. Box 98569 Las Vegas, NV 89193-8569.
4. Debit Card Payments: You have the convenient choice of paying your monthly mortgage through a debit card. To proceed, kindly contact our dedicated customer service center directly at 800-658-9371.
5. Paying by Check: We accept personal and business checks at our payment processing center for posting. To expedite processing, remember to include your loan number on the check. Additionally, if you’re making extra principal payments, please indicate that on the check to ensure our teams process your payments accurately. please make sure that the payments are directed to our payment processing center at the following address:
Intercap Lending Inc P.O. Box 98569 Las Vegas, NV 89193-8569.
We are available to assist you and answer any questions Monday through Friday from 8:00am to 5:00pm MST. To reach our servicing team, call 800-658-9371. Please note, there are no service fees for payments made through our online portal, automatic payments or payments made via telephone. There is a $5.00 service charge for debit card payments.
BEWARE OF FORECLOSURE & LOAN SCAMS!
Intercap Lending does not charge fees for loss mitigation or loan modifications to borrowers who are delinquent. Mortgage payments are always payable to Intercap Lending. You should never make your payment out to a third party. Intercap will work with homeowners who become delinquent to ensure all options are reviewed to retain home ownership.
