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      910 East 6600 South
      Salt Lake City, UT 84121

      888-643-2133

      NMLS #190465

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      5600 Wyoming Boulevard NE, Suite 20
      Albuquerque, NM 87109

      800-658-9371

      NMLS #1199978

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Congratulations on your SunStart mortgage! We understand that your priority is getting into your new home (pro tip: pizza gives your friends and family extra strength to carry more boxes on moving day), and our job is to make the solar installation a smooth and seamless experience for you. Still, youʼve probably got some questions about what this solar thing is all about, and weʼre here to help. 

Frequently Asked Questions

What is the warranty on the system?

There are three levels of protection offered for up to 25 years: product warranty through the manufacturer, workmanship warranty through our network of qualified build partners, and if all else fails, an independent limited lifetime warranty that is yours for as long as you own the home. Weʼve got you covered for the long haul.

Is there going to be another lien on my property?

Nope! Thanks to your savvy decision to integrate solar through your mortgage, there is no second payment for the solar system, and no separate lien or UCC-1 filing.

Will a system void my roof warranty?

In most cases, solar will not void a roof warranty. The key is for build partners to install according to manufacturer specifications, which is just one of the reasons that we’re so particular about who we use as a build partner.

When is the system going to be installed?

Everything will be installed post-close, which means your closing process is as fast and simple as ever.

Who is going to install the solar?

A nationwide network of qualified build partners that go through a rigorous vetting process before we allow them to participate in our program and work on our clientsʼ homes.

Will I still have a power bill?

In almost every case, yes, but it will be lower than before!

Will my solar work when the power goes out?

It will if you have a backup battery. Otherwise, the solar will not produce until the lights are back on.

Can I add more panels, batteries, or upgrades to my system later?

Definitely! Our first priority is to get you a solar system that 1) unlocks mortgage assistance so you can purchase or refinance your home, and 2) saves you money on power bills. Beyond that, all of our systems are designed to be future-proofed and ready for additional capacity or exciting features like batteries if you so choose. On the flip side,  we’re also able to add solar to an existing system if thereʼs already one on your new place.

Does this make me the smartest and coolest person in my neighborhood?

We certainly think so!

What is the warranty on the system?

There are three levels of protection offered for up to 25 years: product warranty through the manufacturer, workmanship warranty through our network of qualified build partners, and if all else fails, an independent limited lifetime warranty that is yours for as long as you own the home. Weʼve got you covered for the long haul.

Is there going to be another lien on my property?

Nope! Thanks to your savvy decision to integrate solar through your mortgage, there is no second payment for the solar system, and no separate lien or UCC-1 filing.

Will a system void my roof warranty?

In most cases, solar will not void a roof warranty. The key is for build partners to install according to manufacturer specifications, which is just one of the reasons that we’re so particular about who we use as a build partner.

When is the system going to be installed?

Everything will be installed post-close, which means your closing process is as fast and simple as ever.

Who is going to install the solar?

A nationwide network of qualified build partners that go through a rigorous vetting process before we allow them to participate in our program and work on our clientsʼ homes.

Will I still have a power bill?

In almost every case, yes, but it will be lower than before!

Will my solar work when the power goes out?

It will if you have a backup battery. Otherwise, the solar will not produce until the lights are back on.

Can I add more panels, batteries, or upgrades to my system later?

Definitely! Our first priority is to get you a solar system that 1) unlocks mortgage assistance so you can purchase or refinance your home, and 2) saves you money on power bills. Beyond that, all of our systems are designed to be future-proofed and ready for additional capacity or exciting features like batteries if you so choose. On the flip side,  we’re also able to add solar to an existing system if thereʼs already one on your new place.

Does this make me the smartest and coolest person in my neighborhood?

We certainly think so!

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All loans are subject to credit and underwriting approval. Not all applicants will qualify. We may share customer information with our trusted business partners to assist you with your loan or other mortgage needs. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory (NMLS) for more information. https://nmlsconsumeraccess.org/

Agency Approvals: FNMA – #171430002 / FHLMC – #124731 / FHA – #3213309992 / GNMA #2454 / VA 955023-00-00

© 2024 All rights reserved. Intercap Lending Inc.
910 East 6600 South, Salt Lake City, UT 84121 | NMLS# 190465
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Buy Down Calculator
This calculator is being provided for educational purposes only. The results are estimates that are based on information you provide and may not reflect available product terms from Intercap Lending Inc. Actual available rates and monthly payment amounts are subject to market fluctuations and will depend on a number of factors, including geography and loan characteristics. The information provided cannot be used to determine eligibility for a specific product or service and is not a commitment to lend.
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